Food Pantries and Creative Cooking

In my previous post, I gave you, my readers, a snapshot of my very personal life. Please bear in mind, this is private and personal. I am putting myself out here in the blogosphere in the hopes that someone reading this will know that he/she is not alone. Poverty is, oddly, very isolating, yet there are so many of us. Maybe if we talk amongst ourselves and share ideas, we might be able to come up with a solution or become empowered enough to get the attention of our local government officials. My goal, then, is to create awareness of what it is to be part of this strange thing - The Suburban Poor. With this awareness, maybe we can reach out to one another and create a support system that will find solutions - not just for ourselves, but for others.

Our budget is so tight that it almost doesn't even exist. Not terribly long ago, my weekly grocery bill was over $100. I shopped at Shop N Save because I trusted the merchandise, produce, and felt the prices were fair enough. Schnucks is fine for some things, but I had to watch the sales. At that time, I wasn't especially sold on Aldi. I had tried them a long time ago and wasn't impressed. Little did I know how much all that would change.

I was never comfortable going to food pantries. I always, and still do, felt that the pantries were for people who really needed the help. I didn't want to take anything away from someone who was worse off than me. Well, we are now receiving services from our local food pantry. I have since learned that a patron can visit as many food pantries as she wishes. I was going to the Jewish food pantry and now I'm going to the one run by Ritenour. The Jewish food pantry is fantastic, really. I just felt that I was receiving enough from Ritenour and didn't want to deplete their supplies unnecessarily. As I wait for my turn, I'm astounded at how many people are receiving help from these pantries. It boggles my mind. Is this an accurate picture of the state of our country and our economy? Every volunteer I have met has been more than gracious (although, some have been rather annoying, but we won't get into that here).

Shopping the food pantry is a challenge all by itself. Meal planning on on the spot and at the mercy of whatever is available. Jack is diabetic and, yet, we seem to always receive a big bag filled with sweet rolls and potato chips. The patrons are allowed to shop through the pantry goods and each section has a sign of what your allotment is. Volunteers are nearby to help with questions or make suggestions. Okay, here's where an occasional volunteer can get rather annoying. Produce is often times moldy, half rotten or infested with fruit flies. One volunteer tried to convince me that the gray/green limp thing in her hand was yummy broccoli and I should take it. I'm sorry, lady, if it is so yummy, why don't you eat it! Yuck!

I wish there was a way to work out between the grocery stores and food pantries to create a voucher-type system that would allow food pantry recipients to get actual fresh produce. The grocery stores have to write off their produce losses anyway, so wouldn't this reduce that in some way? Please, someone who is an accounting expert please explore this idea. Not food stamps, per se, but a voucher that allows a pantry recipient to select X pounds of fresh produce each month.

As I mentioned, getting food at the pantry is a challenge in the form of meal planning and cooking. Yes, I love taco casserole, but if ground beef isn't available, I guess I won't be eating taco casserole. Same with taco chips, or salsa, or sour cream, or fresh lettuce. See where I'm going with this? One of our trips to the pantry netted us a can of almond pie filling. Now, what in the heck am I supposed to do with this? It's items like this where I rely heavily on my computer to look up recipes that call for this ingredient. Might be a good thing and an introduction to a new dish. If I have all the remaining ingredients.

Guess I'll be visiting the grocery store. The big stores are out of the question now. Just can't do them anymore. Example: fresh eggs last month were $3.00/dozen (Yes, that's $3.00) at Shop N Save, Schnucks and even Walmart. Aldi and Ruler Foods eggs are less than $1.50/dozen. I'm an Aldi convert now. Aldi must have changed their products, because their stuff is really good. Except for their pizza. Their pizza is nasty. Produce selection isn't as all encompassing as I'm used to with Schnucks and Dierbergs, but the prices are reasonable and the quality is good. The highest I have had to pay at either Aldi or Ruler Foods has been $45. Thanks to the food pantry and exploring these two outlets, my grocery bill went down by $50 to $80 per week. I'm thrilled!

Meals are more creative now. I have about three pounds of white rice I have to figure out what to do with. I still haven't figured out what to do with that can of almond pie filling. But those small stale French bread loaves make great French toast in the morning.

Retail Life

The holiday crunch is winding down, however, employees are struggling to decompress from two straight months of intense work schedules to meet the ever increasing demands of consumers.

The shoppers that come into Macy's never cease to amaze me. Some are well-mannered, so of course, we don't remember them. Those wonderful shoppers ask for service politely, say thank you and wish us a Merry Christmas, Happy New Year or a nice day/evening. If children accompany these lovely people, they are well-behaved or just plain cute.

The rest of the shopping population could learn a thing or two from these kind folks. Throwing merchandise at me while talking on the cell phone will not garner you outstanding service from my side of the counter. Nor will screaming at me because store policy won't let you price merchandise to your liking. Yelling at me because the whole store is out of gift boxes won't make aforementioned gift boxes appear out of thin air.

This holiday season has been no exception as for the craziness out there. One customer got mad because she had to pay state and local sales tax on her purchases. Another customer wanted me to look up postal zip codes for her to send a gift out of state. One "charming" young lady informed the long line of customers behind her that they will have to wait while she marched me over to see merchandise that she insisted was marked down but was not.

Let's be clear. Retail workers are human. We have good days and bad. Yes, some have an attitude - I've run into that. We have the perspective of both sides of the counter. We probably have a better idea of how retailers work than a lot of consumers. We don't resent the empowered and knowledgeable consumer. We just don't like being played or bullied. We don't make store policy nor do our immediate supervisors/managers.

Macy's is a large department store which is tied to legally binding retail agreements with hundreds of manufacturers. Macy's doesn't set the prices on all merchandise. Notice the word - all. If we want to sell Levi's jeans in our stores, we have to enter into a legal agreement with Levi Strauss to allow us to do just that. Levi Strauss has every right and reason to dictate what price will be placed on their jeans and if/when they go on sale. They can tell Macy's to not use our own coupons on their merchandise. This is all completely legal. However, many consumers fail to understand this.

What amazes me and  many of my co-workers is how much the customers rage over the high price of certain items (for example, children's clothing). Yes, I agree, a $35 Ralph Lauren Polo shirt for a toddler boy is outrageous. However, my question is this - why are you shopping here if you can't afford it? No one is making you buy that $35 toddler Polo shirt, so don't. All of the Ralph Lauren line - men, women, children - is expensive. Ridiculously expensive. However, Mr. Lauren can ask those prices because he knows there are customers who are happy to pay those prices. There is no shame in his camp because there is no shame among his consumers. People are willing to pay extravagantly for his brand and the image that goes with it. This is called Economics 101 and Marketing 101. For the rest of us, there's Walmart, Target and KMart. If those stores are too much, there's always the thrift stores.

Now that the holidays are over for the time being, we have to clean up the mess left behind from frenzied shoppers. This year, especially, the store is completely trashed. It's frustrating enough that at any time during the year, we will go to great lengths to make the store merchandise look pretty for our customers. We sort merchandise by brand, style, color and size - all for the convenience of our customers. We strive to make a pleasant shopping experience only to be "thanked" for our efforts by the tables, racks, and shelves being completely torn apart by people sifting through the merchandise. Fitting rooms become a disaster area with discarded garments strewn on the floor, turned inside out, and (here's the disgusting part) soiled with human waste. People are gross. No, we do not have a crew of people who come in during the night to straighten up the store.

 I wish there was a way we could educate the public on how to conduct themselves in a retail environment. Maybe I can outline a few tips for shoppers:

• Empowerment, as mentioned before, does not equate bullying. Demanding that I give you 50% off a garment that is excluded from coupons will not endear you to my good graces. However, if you ask nicely, I might be able to accommodate you. It just depends on the item. Remember, legally binding agreements between Macy's and the vendor are out of my control. I am empowered to override coupons, but too much of a good thing could get me fired. If you are on the conservative rolls complaining about the "freeloading poor" in our society, costing me my job could land me where you don't want me. Please think about that before yelling at me.

• Pretending that we are the best of friends won't get you a higher discount. It boggles my mind when some people come in and act like I will do them an extra favor. No, I will not. Furthermore, I never saw you before in my life. We are not friends. My real friends would never expect me to jeopardize my job to save them an extra dollar. So, pay for your selection and get lost.

• Tag switching is always something that just slays me. You really think I'm so dumb that I won't notice you switched out a Ralph Lauren tag for a store brand tag and placed it on a pair of Lauren jeans? In addition, I will notice when a designer swimsuit suddenly comes up for $4.00 in August. Or any other time of the year. Designer swimsuits never sell for $4.00.

• Please don't come to me with a garment that's missing a tag and expect me to magically know how much it is. That two-second question will launch as much as a 20 minute search and often times I have to find something similar because that item is no longer in the inventory system. After all that, the best I can do is a guess on pricing - might be an amount you don't like. Well, too bad. That's how it is.

• A favorite scheme that some young people like to pull - getting too friendly and physical with me. Not sexual, just friendly. This ploy is to distract me while the friends behind me steal something. Seriously? I never saw you before in my life. I don't know who you are nor do I care. DO NOT take my arm and guide me to where you want me to see whatever it is you want me to see. I know your buddies are shoplifting and the first chance I get, I will call security and see to it that your happy little behinds get caught.

• Parents - please watch over your own children. Too many times, I have seen small children run wild throughout the store and I cringe over what may happen. Collision with mannequins, customers, or racks of merchandise lead to possible serious injury. When I tell the kids to stop running, I'm not being a jerk. I'm possibly saving your child's life, something you seem to value less than I. Further, in an age where child abductions are frequent and publicized, you should be worried about who else is in the store. Predators disguise themselves to look like everyone else. That's how they do what they do. Store employees are not baby sitters. Our security team is watching for theft of merchandise, not kidnappers. If your child cannot handle the shopping experience, go home. Go straight home. Don't pass Go and don't collect $200. Get a baby sitter or come back another time.

• If English is not your first language, please bring an interpreter. I don't speak Spanish, French, Vietnamese, Mandarin, Japanese, Swahili, Russian, Arabic, or Klingon. Shopping by yourself when  you don't know the language is asking for trouble in the form of honest and dishonest misunderstandings. In addition, it's just plain annoying to explain 15 times that you won't get 20% off an item that is excluded from that discount. Oh, yeah, and pretending you don't understand English will not help you in any way. I can spot it and won't budge an inch. I'm German like that.

• Unless you know exactly what you are looking for and where it is, coming into the store to shop five minutes before the store closing is never a good idea. Employees are tired and want to go home. We have only a short period of time to close registers and clear out fitting rooms. The lights are turned out because we want you to leave. If the item you are looking for is that important, you should have made time earlier in the day/evening to look for it in the store. We do not give extra discounts when the store is closed for the evening. So, don't even try it. Continued shopping in the dark will only get you personalized escort service from our security personnel.

The holiday season is past and the shopping cycle begins anew with clearance, Easter, spring and summer, wedding, and back to school sales looming on the horizon. I will draw this to a close by repeating what is said every night at store closing: "We hope you have had an outstanding shopping experience today. Thank you for shopping at Macy's and we look forward to seeing you again soon."